From a comment I left over at ReadWriteWeb about What’s Next After Web 2.0?:
Business Intelligence. The enterprise will increasingly use cloud agents and semantic analytics to better understand their customers, markets, finances, and internal workflows. Companies will engage in behavioral modeling and web meme profiling more aggressively. With diminishing worforce resources due to budgetary constraints, increased investment into automation and intelligent software solutions will give businesses more information and feedback without requiring as many large paychecks. Electronic business workflows, services, and applications will evolve to write more intelligent metadata and semantic subtext into file formats while similarly reporting usage analytics out to dyanamic data streams. All of this data will be sorted by cloud agents, filtered, parsed, and then rendered to rich media layers (eg Flash) for practical visualization and analysis. All documents and file types will evolve to contain more legacy information about who and how the file was created, when & where, who has access rights and to what degree, who has reviewed them and what comments have been attached. Such intelligent files will enable greater and greater usage by both human and cloud agents.